Rail Users Ireland Forum

Rail Users Ireland Forum (http://www.railusers.ie/forum/index.php)
-   Up To Date Travel Information (http://www.railusers.ie/forum/forumdisplay.php?f=21)
-   -   Major Irish Rail IT/Web failure (http://www.railusers.ie/forum/showthread.php?t=15168)

Mark Gleeson 20-05-2014 19:14

Major Irish Rail IT/Web failure
 
Entire Irish Rail website and related services is down and remains down

Impacts
1. No website
2. No ticket collection
3. No card payments at TVM's
4. No realtime apps
5. No Leap top ups at TVM's
6. May impact product/credit collection at tag on/off for LEAP tomorrow

Dublin Bus and Bus Eireann are also down, side effect of this appears to be loss of real time info online and at bus stops. CIE group website is working though.


Work around
1. journeyplanner.irishrail.ie is working, no booking possible (this is actually hosted in Germany by Hafas)

2. For all cash fares http://www.railusers.ie/passenger_in..._calc_2014.php

3. If travelling on a online booking, print out the email confirmation and use as ticket

ACustomer 20-05-2014 20:53

Nothing on the IE News and Service Updates on the website. Brilliant

Jamie2k9 20-05-2014 21:35

Quote:

Originally Posted by ACustomer (Post 74455)
Nothing on the IE News and Service Updates on the website. Brilliant

They had it up earlier.

haddockman 21-05-2014 00:46

Seems to be back working OK now.

I needs to book a ticket but I shall hold off a few days just in case.

Mark Gleeson 21-05-2014 11:38

For what I have learned this appears to have been a complete IT failure, looks like a power failure took everything out, web/email/vpn etc

markpb 21-05-2014 19:57

If it's true, it's incredibly sloppy. If they're not going to give it to a professional to host, they need to spend some money running it properly.

Mark Gleeson 21-05-2014 21:07

I doubt we will get a straight answer

It raises serious questions as to how one failure could take out every system


All times are GMT. The time now is 11:05.

Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.