Rail Users Ireland Forum - View Single Post - Citygold refund because of no waiter service?

packetswitch · 22-04-2007, 21:53

Not a full refund, but it's something:

http://www.iarnrodeireann.ie/about_u...p?faq_id=26#26

Conditions of carriage add:

18.2 Where a First Class, CityGold or 1st Plus ticket holder is not provided with a pre-booked seat and/or the advertised in-seat catering service, he or she may travel in standard class accommodation and claim a refund of the difference between the appropriate First Class, CityGold or 1st Plus fare (as the case may be) and the standard class fare, provided that his or her ticket is endorsed by an authorised employee of Iarnród Éireann showing that the pre-booked seat and/or the advertised in-seat catering service was/were not available.

22-04-2007, 21:53	#3
packetswitch Member Join Date: Oct 2006 Posts: 216	Not a full refund, but it's something: http://www.iarnrodeireann.ie/about_u...p?faq_id=26#26 Conditions of carriage add: 18.2 Where a First Class, CityGold or 1st Plus ticket holder is not provided with a pre-booked seat and/or the advertised in-seat catering service, he or she may travel in standard class accommodation and claim a refund of the difference between the appropriate First Class, CityGold or 1st Plus fare (as the case may be) and the standard class fare, provided that his or her ticket is endorsed by an authorised employee of Iarnród Éireann showing that the pre-booked seat and/or the advertised in-seat catering service was/were not available.