I didn't arrange the transport myself and my grandmother's not one who is likely to ask for help on board. She's a stubbornly independent type.
What really irritates me is the fact that the staff on the platform when she got off at Heuston must have been able to see she was having serious difficulty and did absolutely nothing to help. They could have at least let her out a closer gate rather than letting her wander the entire length of the platform on two crutches!!
The car park attendant was also ridiculously aggressive. His behaviour was totally uncalled for. We were not creating any sort of an obstruction and he actually ended up creating a situation where we'd no choice but to do so. Also he wasn't enforcing the wheelchair space regulations at all. This is the very type of scenario where that space is useful!
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