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Originally Posted by fergn
I registered as soon as I got home and checked my history and it says my card number followed by (null).
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"Null" is the default name if you don't give the card a user name. I've registered a few times as "Colm Moore #1", "Colm Moore #2" and "Colm Moore #3". If you want to change it, unregister the card and re-register it in whatever name you want to give it.
For a business you could call them "Staff" or "Staff #567" or "Sales" or "Repairs" if they are shared between staff, but relevant to departments.
For family you could have "Mum", "Dad", "Little Johnny", "Mary" and "Grandma" for when she vists (or "Visitor").
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Then E-Purse Amount: €0.00 when I should have 6 euro credit
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Did you see the display (top of ticket gate / tag-off post) when you were tagging on / off? It will give a balance.
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and then 25/11/09 4:59 PM Customer Services Centre 391101 production at encoding machine.
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Thats just a relic in the system of when the card number was added to the system.
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How long does it take before it will show the correct details
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They are saying 24 hours for the moment, but hope to have that reduced substantially. I'm not sure if it will reach real time, but it will improve a lot.