From the outset I felt this cost cutting project would come back to haunt them, in terms of capacity.
Cost cutting is fine provided service delivery is not impacted. But when customers start to leave out of sheer frustration then "Houston we have a problem".
There are two diagrams in Connolly that simply cannot get away with anything short of a six piece set - the 0545 from Sligo and the 1705 return, and the commuter diagram on the Northern Line.
But as we've seen even the 09:00 from Sligo suffered from long distance standing last week. I don't think that any reasonable person would consider standing from Longford acceptable.
They need to monitor this very carefully as otherwise people are just going to walk away.
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