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ocian · 12-04-2014, 16:50

There's no point blaming James for not using the intercom at the end of the car, Irish Rail should provide a number that you can call out of office hours when calling the driver is too risky. I agree that maybe in this case James could have used the intercom had he known the phone number wouldn't work, but blaming him for not doing so is not right in my opinion.

One point I'd like to make is what do you do if you're on a commuter set which doesn't have intercoms like the ICRs do? As far as I can remember, 29000s only have the hammer (which is attached to the emergency chord above someone's seat) and the door release right next to it, both of which are in full view of everyone in the car. Had this incident occurred on a 29000 set, how could someone report the incident to the driver discreetly? This is why a phone number is needed.

12-04-2014, 16:50	#55
ocian New to the board Join Date: Sep 2013 Posts: 17	There's no point blaming James for not using the intercom at the end of the car, Irish Rail should provide a number that you can call out of office hours when calling the driver is too risky. I agree that maybe in this case James could have used the intercom had he known the phone number wouldn't work, but blaming him for not doing so is not right in my opinion. One point I'd like to make is what do you do if you're on a commuter set which doesn't have intercoms like the ICRs do? As far as I can remember, 29000s only have the hammer (which is attached to the emergency chord above someone's seat) and the door release right next to it, both of which are in full view of everyone in the car. Had this incident occurred on a 29000 set, how could someone report the incident to the driver discreetly? This is why a phone number is needed. Last edited by ocian : 12-04-2014 at 16:57.