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Unread 20-07-2007, 09:11   #14
Thomas J Stamp
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Join Date: Dec 2005
Location: The Home of Hurling
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without getting into any Philip Marlow stuff, which has dubious legality anyway by the way, the real thing is that they are obliged under the cusomer charter to have a name badge.

Well, I say obliged. As there is no remedy for them not having one, it isnt really much of an obligation. More like a goal. They're not there yet but they're getting there, which is reassuring.
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