Out of about 80 links on the page, it is the second last one on the page and in the second smallest point size. Most companies interested in hearing from their customers would put it somewhere a bit more prominent. There is plenty of space between the Irish Rail logo and the "My Account" icon. By comparison, Bus Eireann have an "about us" page where the second item in the list is contact us.
Anyway, I got a very fast response to my feedback but unfortunately, it was a stock response to a completely different question - mainly because there wasn't an option for "Delayed Train" or "other" in the "nature of feedback" dropdown, so I got the answer for "Train Facilities" which I figured was the closest option from Cleanliness, Did not get my Seat, Catering, Train Facilities, Station Facilitites & Onboard Information and Announcements.
A colleague took the 0545 this morning from Mullingar and had to stand the whole way as it was a commuter train.
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