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Unread 04-12-2013, 17:04   #5
berneyarms
Really Regular Poster
 
Join Date: Aug 2013
Posts: 591
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Mark, frankly the absence of a reservation on this line is hardly the issue. The inability to book online has been, and rightly so.

Being able to book it online is a positive development and might just entice more people to use it.

We've seen several positive moves this week on the website, yet all I see from RUI is negativity. For sure it doesn't resolve all of the issues, but a few positive words wouldn't go astray.
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