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Unread 19-08-2009, 10:39   #2
ACustomer
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Join Date: Jan 2006
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I booked a return to Galway a few Fridays ago: down on the 0710 and back up on the 1805. As the latter tends to be full I was glad to avail of the online seat reservation feature. However on neither leg of the journey was the seat reservation illuminated, and a good job I brought the printout of the reservation with me.

On the 0710 the carriages and destination were not identified, causing some confusion to passengers given that there was an identical train to Waterford on the neighbouring platform, and there had been a platfrom change about 15minutes prior to departure.

So should I generalise from my sample of 2 and assume that they cannot be bothered to programme the onboard reservation system properly?
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