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Unread 19-09-2016, 07:46   #287
James Howard
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Join Date: Aug 2009
Location: Sligo Line
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These second journeys should be entirely free unless they are in the opposite direction on the same route. For the customer, it isn't a second journey - it is the second part of the one journey.

Making people pay to complete their journey only provides a disincentive for the operator to make journeys more convenient for customers by providing direct routes. Effectively the customer getting better service is paying less.
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