Rail Users Ireland Forum - View Single Post - [10-1-2006] 17:10 to Athlone

kilman · 10-01-2006, 09:53

17:10 train to Athlone on Monday 10th

Train crawled to just before Sallins at 17:50.
While there the 17:18 to Newbridge, 17:30 to Limerick and another down train passed, also at least one Dublin bound train passed. Train then crawled up to Sallins and after a few minutes people started getting off(no annoucement).
When everybody was off the train an IE guy went along and closed all the doors, train backed out and about 15 mins later another train pulled in.
The original train had 5 carriages and was packed, the backup had four carriages and everybody squeezed in(eventually). Train then headed off on its merry way.

Issues
1)No PA annoucement was made at anytime to say that there was an issue with the train. If PA is *******ed then why didn't guard walk through the train to advise people.
2)At Sallins no annoucement was made as to disembark the train, it only cleared out due to 'following the herd' mentality.
3)No apology/explanation on subsequent train.
4)Train was over over 70 mins late...now let me print off that compensation form!!

Whats the best address to complain to IE?

10-01-2006, 09:53	#1
kilman Regular Poster Join Date: Dec 2005 Posts: 42	17:10 train to Athlone on Monday 10th Train crawled to just before Sallins at 17:50. While there the 17:18 to Newbridge, 17:30 to Limerick and another down train passed, also at least one Dublin bound train passed. Train then crawled up to Sallins and after a few minutes people started getting off(no annoucement). When everybody was off the train an IE guy went along and closed all the doors, train backed out and about 15 mins later another train pulled in. The original train had 5 carriages and was packed, the backup had four carriages and everybody squeezed in(eventually). Train then headed off on its merry way. Issues 1)No PA annoucement was made at anytime to say that there was an issue with the train. If PA is *******ed then why didn't guard walk through the train to advise people. 2)At Sallins no annoucement was made as to disembark the train, it only cleared out due to 'following the herd' mentality. 3)No apology/explanation on subsequent train. 4)Train was over over 70 mins late...now let me print off that compensation form!! Whats the best address to complain to IE?