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Celbridge traveller · 27-08-2007, 13:19

At about 07.10 morning it was announced over the PA that the 06.58 train was cancelled due to technical failure.

A few matters arise.

If the train was cancelled further down the line - the status was known about well before 07.10 - Why were passengers not advised earlier? If passengers had been notified on arrival at the station many could have availed of the early Morton busses.

The following train (due in Hazelhatch at 7.22) arrived about 15 minutes late and was pretty packed. There was no announcement as to this train's time of arrival status at any stage.

None of the train staff made any effort to ask on board passengers to move down the carraiges to let those on the platform board the train - so quite a bit on time was lost as boarding passengers had to force their way past those passengers who were unwilling to move down the carraiges.

The Hazelhatch PA system is virtually inaudible when the announcent is made from the central location (Connolly?). It is fine when used by the local Hazelhatch staff.

27-08-2007, 13:19	#1
Celbridge traveller New to the board Join Date: Sep 2006 Posts: 15	Kildare Line Service - 6.58 Hazelhatch to Heuston 27/08/2007 At about 07.10 morning it was announced over the PA that the 06.58 train was cancelled due to technical failure. A few matters arise. If the train was cancelled further down the line - the status was known about well before 07.10 - Why were passengers not advised earlier? If passengers had been notified on arrival at the station many could have availed of the early Morton busses. The following train (due in Hazelhatch at 7.22) arrived about 15 minutes late and was pretty packed. There was no announcement as to this train's time of arrival status at any stage. None of the train staff made any effort to ask on board passengers to move down the carraiges to let those on the platform board the train - so quite a bit on time was lost as boarding passengers had to force their way past those passengers who were unwilling to move down the carraiges. The Hazelhatch PA system is virtually inaudible when the announcent is made from the central location (Connolly?). It is fine when used by the local Hazelhatch staff.