Quote:
Originally Posted by Jamie2k9
Your are quiet right we don't know the exact issues but we do know 234 shut down. The simple fact is we are here over and over again and IE seem to learn nothing. The train should of been moved a lot sooner and there is no excuses.
You speak of the UK, yes some failures happen but FGW will be fined thousands and by will they do everything to ensure it doesn't happen again, what will IE do....process refunds next time and time and time again.
IE are not doing enough quickly enough and until this changes we will be here again.
This exposed noting that me or any member of the public didn't know already and an article in the Indo won't change anything.
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Some failures happen in the UK?
It happens more than you seem to think, and generally results in long delays for customers (several hours).
The difference is that they manage communication with customers somewhat better.