Originally Posted by zag
There was a bus on the board listed as departing for Athlone at 0630 so I told them to get on that and change there. Once they got to Athlone they changed and go to their destination no problem.
This happened to me two weeks ago but there was a note on the display above the door and no less than six PA announcements in the space of 15 minutes prior to departure. The driver also stood inside the building and shouted for passengers to Ballina. It wasn't 6.30 though, might have been 8am. Bus Eireann customer service is usually quite excellent, much better than anyone I've ever dealt with in IE or DB.