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Unread 30-09-2006, 15:38   #2
Mark Gleeson
Technical Officer
 
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Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
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Well I worked out its costing them if it works out about €5,000 maybe a lot more

The incentives are not much good if you have an annual ticket anyway

Needless to say if I was to sit on one of these groups I would refuse the freebies, actually what IE are doing might in fact be in breech of there own group code of ethics

As Derek has pointed out a similar thing in NI, similar 'incentives' passengers report it to be a pointless exercise

Put it this way 10 months on 3 letters and the threat of legal inforcement a certain manager in IE refuses to place a simple notice on the DART fleet, same notice already exists 29000 and Mk4, best of luck trying. Everything else promised in writting has not been delivered either. If we can't get a result where the law backs us what hope for joe passenger ?

BTW the only reason this exists is since IE gave the DoT an undertaking on standards. Strangely 3 or so weeks after I contacted the DoT on the matter of service standards seeking full disclosure IE start to do things they promised years ago

Coincidence ??

Last edited by Mark Gleeson : 30-09-2006 at 15:45.
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