View Single Post
Unread 26-03-2014, 15:25   #17
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

Equally its the passengers responsibility to confirm the ticket (and change) issued is what they asked for also.

I've caught several errors that way myself.

There is no legal obligation for an appeals process, if there was it would be independent and cases like this would be resolved
Mark Gleeson is offline   Reply With Quote