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Unread 26-03-2014, 16:28   #19
Mark Gleeson
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Join Date: Dec 2005
Location: Coach C, Seat 33
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Irish Rail not covered by consumer law so its not worth the hassle, land based transport is specifically excluded.

The passenger was sold a return ticket, it was possible to use that ticket to complete a return journey within the tickets validity.

Customer did not specify and Irish Rail staff did not seek clarification, customer did not check ticket at time of purchase, passenger did not check ticket before return journey.

Irish Rail have a legitimate case as customer did not have a valid ticket at time of inspection. That is the one fact that cannot be disputed.

It comes down to basic contract of sale issue, did the customer get what they asked for, were they supplied with what they asked for. We can't answer that
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