View Single Post
Unread 18-10-2016, 12:34   #295
James Howard
Really Really Regluar Poster
 
James Howard's Avatar
 
Join Date: Aug 2009
Location: Sligo Line
Posts: 1,115
Default

The reason I went to the barrier was that as I had joined the train at Edgeworthstown where I couldn't tag on, my understanding was that I would have been travelling without a ticket if I boarded a northbound DART.

@berneyarms I suspected that was the case that the system wasn't able to cope.

The customer service agent for leap wasn't able to explain to me that what I was doing wasn't possible. She suggested I just boarded the DART without doing anything which to me just seems wrong.

What's particularly annoying was that I was told I no longer needed my old leap card so as it was a photo one, I cancelled it and got my credit refunded. I guess I'll have to organise myself with a second card. The leap card really is quite a mess.
James Howard is offline   Reply With Quote