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Unread 15-02-2013, 08:32   #8
IckyThump
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Join Date: Jan 2012
Posts: 43
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i went onto the website to "air my views" i went to make a complaint about everything you read in the first couple of posts.

i went to > Contact us > send us your query: > Customer service section

as they didnt seem to have a complaints department per say

only to be met with the following page
http://www.irishrail.ie/index.jsp?p=117&n=227

it gave me 3 options to "select service"

Dart
InterCity Southern and Western services
InterCity Northern and Eastern services

InterCity Southern and Western services includes Dublin / Cork route, Dublin / Galway route, Dublin / Limerick route, Dublin / Tralee route, Dublin / Westport / Ballina route, Dublin Commuter (ex DART) Dublin - Kildare / Portlaoise Commuter Services & Cork Commuter Services.

InterCity Northern and Eastern services include Dublin / Belfast route, Dublin / Rosslare route, Dublin / Sligo route, Dublin / Waterford route & Dublin Commuter (ex DART) Dublin - Drogheda /Maynooth Commuter Services.



do they want me to be pissed with them???

unless your travelling to or from dublin you dont exist. sure they help out the cork commuters aswell but what about the other lines?? what about these "failing lines" surely they would need feedback on making them better and more popular???

its just typical of the idiotic incompetent mentality that exists within Irish Rail
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