Quote:
Originally Posted by Sealink
Am I reading this correctly? Trains in Ireland need to have security on board?
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Most trains only have a driver. Cork-Dublin and Dublin-Belfast will have a train host and trains with catering will have 1-2 staff for that.
Otherwise, the customer 'experience' is rather detached from the operating company.
90% of people are perfectly decent, the other 10% cause 90%+ of the problems.