What really annoys me is that IE have the resources to provide an excellent service, they simply don't bother.
Absolutely everything about IE smacks of poor management, a view of customers as a necessary evil that that get in the way of a smoothly running rail service rather than being the reason that the rail service exists.
They seem to have employed the same people to do their signage as Dubin's local authorities. i.e. they're all put up from the perspective of someone who has intimate knowledge of the station.
That being said, IE's stations (the smaller ones in particular) have improved a lot in recent years. I honestly don't find IE's trains dirty, the DART in particular is generally spotless.
|