+ 1 - very apt points.
Café Suave that opened at the station this Spring was a good facility - clean and with a range of food on offer when I used it. It's a pity that it turned out to not be sustainable.
Facilities for CIÉ customers, both rail and bus, certainly are needed but I don't feel that there's any onus for CIÉ to provide facilities for customers who are not using their services. The newspaper article seems to suggest a tour bus rather than a scheduled public service. Whilst tour buses bring very welcome business to any town, unless the coach tour was a CIÉ Tours one there's no obligation for CIÉ to provide a facility for the coach to stop there let alone use facilities. Rather the onus falls to the local borough council.
Work on renewing the Fethard road bridge beside Clonmel station is ongoing. Should result in footpaths - possibly there's a cycleway on the cards too.
Incidentally part of the station at Clonmel is used by the Irish UN Veterans Association.