Quote:
Originally Posted by Jamie2k9
Seriously?
If a customer buys cloths online they are given a choice, should a person at the check out in a shop confirm with the customer they picked the right size?
The person is in the wrong, no if and's or but's, however IE are being a little harsh.
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We are talking about a service here, not clothes shopping, there is no similarity. If various return options are offered online they should be offered in the Ticket Office as well. What would happen if the passenger in this case had sight problems, would they be fined as well, because they had neglected to check their ticket was valid.