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Unread 23-04-2013, 11:23   #15
grainne whale
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Join Date: Oct 2006
Location: Celbridge
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Quote:
Originally Posted by Mark Gleeson View Post
Have checked with Irish Rail about this, new CEO has adopted a zero tolerance high impact policy towards fare evasion

Management including CEO have been out checking tickets.

The Broombridge sting operation is doing well...

We have long argued that passengers are the only source of revenue and there should be a firm and highly visible focus on fare evasion which in turn brings significant benefits to the bottom line, discourages anti-social behavour and strengthens customer confidence
Is this a modern management style - surely the cost of this operation greatly outweighs the benefit. I'm a regular commuter, only rarely do I see a fare evader.
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