Rail Users Ireland Forum - View Single Post - 2007 Timetable

Celbridge traveller · 19-12-2006, 19:10

As I was in Heuston station this evening (19th) with a few minutes to spare, I called over to the staff congregation area marked "Customer service" to pick up a copy of the Christmas period timetable for the Kildare/Dublin commuter service.

The staff on duty had no idea what I was talking about.

Can somebody on the IE management team please wake up & start thinking "Customer/ commuter" ; failing that, can the Department of Transport put an additional action point to address this fairly obvious service shortfall into the Service Level Agreement that, as I undersatnd it, goes with the annual funding subvention.

19-12-2006, 19:10	#8
Celbridge traveller New to the board Join Date: Sep 2006 Posts: 15	Kildare Route Christmas Arrangements As I was in Heuston station this evening (19th) with a few minutes to spare, I called over to the staff congregation area marked "Customer service" to pick up a copy of the Christmas period timetable for the Kildare/Dublin commuter service. The staff on duty had no idea what I was talking about. Can somebody on the IE management team please wake up & start thinking "Customer/ commuter" ; failing that, can the Department of Transport put an additional action point to address this fairly obvious service shortfall into the Service Level Agreement that, as I undersatnd it, goes with the annual funding subvention.