Originally Posted by Eddie
A brilliant addition, (if a long time coming). Booking over the phone was probably a poor use of staff time, and the internet will be able to handle the surges in bookings that occurred during last year's weather related incidents much better, though I am sure it required significant investment. Let's see if Stena follows...
Stena already have a system but only if you are UK based
Irish Rail will sell by phone or at main booking offices (and given you have to start from a train station...) Under normal circumstances its walk up and go
Downside with online booking is it is endorsed on specific services/dates not the blank coupon Irish Rail uses