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Bingo. The group running the Leapcard project had the authority to implement Leapcard but couldn't enforce any changes on the operators. I've never understood why this wasn't seen as a prerequisite. Trying to mould a smartcard around the ticketing crud that had built up over the decades was an impossible job.
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So flawed project form day 1, not that is a big shock
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Relying on an internet connection to validate a ticket when boarding a bus would be a really poor customer experience.
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That's why you have products such as Apple Wallet which for example airlines apps are comparable to download boarding passes.