[James Howard]

Now arriving into Maynooth 3 hours and 20 minutes after leaving Pearse. Even if we have no further delays, this will be my second worse delay in 6 years of commuting.

The worst thing about this was the level of information which consisted of the following
1. Driver of Bray-Longford train telling us there was a problem but not given any details
2. Informed that we had to get off at Clonsilla
3. Some announcements were made at Clonsilla. All but one were inaudible over the noise of idling trains. That was just an apology. Numerous pushes of info button at platform were not answered. There was also a visually impaired man waiting on the platform with no assurance that there was actually going to be a train. He was dependent on assistance from passengers as there was no staff or operating info system.
4. A work colleague was on a bus to Lucan and an Irish Rail staff member got onto the bus to tell everyone that the next train was going to Maynooth. He eventually got to Maynooth 2 hours later. This is worse than no information - actual disinformation.
5. We were informed of a 25 minute delay at Maynooth that ended up being almost 60 minutes.

Now we have just left Maynooth so there is lots more to happen yet although seemingly the signals are working beyond Enfield.

At least in the old days with Network Catering, they would give you a free cup of coffee. The trolley service seems to have quit - probably because the poor girl was sick of getting an earful from people expecting free tea.