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Unread 22-07-2016, 14:25   #45
James Shields
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Join Date: Dec 2005
Location: Drogheda, Ireland
Posts: 1,275
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For an experiment (and because I needed to go there), I took a DART from Grand Canal Dock to Howth.

I tagged on as normal, but when I tagged off in Howth if didn't consider I'd tagged on, so charged me the maximum fare of €4.90. That's not very smart!

I called Leap Card helpline and explained what had happened and they checked the correct fare for the part my P2P doesn't cover, Howth Junction to Howth (€1.73), and issued a refund for the difference, so it all worked out fine, but why can't the system be smart enough to do this automatically?

Is there a way to tell it I'm tagging on the PAYG rather than the P2P?

James
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