Quote:
Originally Posted by Colm Moore
If you haven't received a refund, demand it now. Do not rely on your ticket supplier providing it.
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Credit does not appear to have been given against my new annual ticket. Should it be claimed from the Dublin Bus office (whose drivers went on strike) or the Taxsaver office who supply the tickets?
Clearly by not offering credit automatically to season ticket holders renewing their tickets (as I believe happens in the UK when service standards are not met), they are hoping to limit refunds only to those that are prepared to go through the hassle of claiming them. Good for short term accounts but not very good long term business.