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Unread 10-10-2014, 10:28   #24
berneyarms
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Join Date: Aug 2013
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Frankly intermediate station staff are not going to know the reason for that sort of delay (10 minutes) on the day itself (unless it's something major) - the only people who will are the driver and CTC staff. All that the station staff are going to know is that the train is running late. They don't have access to the CTC systems and rely on information alerts being issued, which I'd imagine is unlikely for that level of delay.

You'd need to take it up at a higher level within the organisation sending detailed information (delays and dates).

I'd imagine that it's down to TSRs somewhere and now the leaves aren't helping.

Last edited by berneyarms : 10-10-2014 at 10:36.
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