Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > General Irish Rail Discussion
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
Thread Tools Search this Thread Display Modes
Unread 11-04-2008, 12:23   #1
kevin
Regular Poster
 
Join Date: Dec 2005
Location: Carlow...real soon now.
Posts: 79
Default Arrivals/Depature screens in Heuston

As you enter Heuston from the Luas the pair of screens at the left hand side of the entrance have been showing a screensaver for the last week or so.

While it's nice to see the IE logo and pictures of the platforms in heuston I'd much prefer to be able to quickly see where my train is going from.
kevin is offline   Reply With Quote
Unread 11-04-2008, 13:15   #2
Thomas J Stamp
Chairman/Publicity
 
Thomas J Stamp's Avatar
 
Join Date: Dec 2005
Location: The Home of Hurling
Posts: 2,708
Default

they used to have the classic windows blue screen of death, so a screen saver is an improvement.
__________________
We are the passengers
Thomas J Stamp is offline   Reply With Quote
Unread 12-04-2008, 18:20   #3
dowlingm
Really Really Regluar Poster
 
dowlingm's Avatar
 
Join Date: Aug 2006
Location: Toronto, Canada
Posts: 1,371
Default

GO Transit recently launched a very simple method of displaying up to date arrival/dep info on the web, at least for the principal station (Union) - capture the output to the screen
http://www.gotransit.com/publicroot/...us/default.htm

You'll note both train and bus departures - that would be the integration CIE couldn't manage when it was CIE and certainly wouldn't happen post the sham "competition" the govt used to insist on between bus and rail rather than let the dreaded private companies get in.
dowlingm is offline   Reply With Quote
Unread 14-04-2008, 17:25   #4
Oisin88
Member
 
Oisin88's Avatar
 
Join Date: May 2006
Location: Dublin
Posts: 608
Default

The arrival screen is fairly useless as the information is never accurate in terms of times, and 2 minutes after you get off your train it disappears from the screen.
__________________
!
Oisin88 is offline   Reply With Quote
Unread 15-04-2008, 08:29   #5
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

Arrival times seem to be a guess based on what time the train passes Adamstown at
Mark Gleeson is offline   Reply With Quote
Unread 15-04-2008, 11:26   #6
Laois Commuter
Member
 
Join Date: Dec 2007
Posts: 79
Default

Quote:
Originally Posted by Oisin88 View Post
The arrival screen is fairly useless as the information is never accurate in terms of times, and 2 minutes after you get off your train it disappears from the screen.


If you're on the train, you know you've arrived. Arrival screens are for use by those meeting passengers etc, so they know when the train is coming and which platform. So they should clear down shortly after the train arrives....

LC
Laois Commuter is offline   Reply With Quote
Unread 15-04-2008, 12:22   #7
Colm Moore
Local Liaison Officer
 
Colm Moore's Avatar
 
Join Date: Dec 2006
Posts: 5,442
Default

Quote:
Originally Posted by Laois Commuter View Post
If you're on the train, you know you've arrived. Arrival screens are for use by those meeting passengers etc, so they know when the train is coming and which platform. So they should clear down shortly after the train arrives....
What of a meeter/greeter who arrives late to not find the expected passenger (wandered off or arriving on a different train) and no message on the screen.

Yes, mobile phones are useful, but not always practical.
Colm Moore is offline   Reply With Quote
Unread 16-04-2008, 09:49   #8
Laois Commuter
Member
 
Join Date: Dec 2007
Posts: 79
Default

Quote:
Originally Posted by Victor View Post
What of a meeter/greeter who arrives late to not find the expected passenger (wandered off or arriving on a different train) and no message on the screen.

Yes, mobile phones are useful, but not always practical.
In either of those cases, what would leaving the arrival info on the screen achieve? If the passenger has moved away from the platform of arrival, it is of no use to know where the train arrived; if the passenger is on a different, train, not much point in knowing where the expected train arrived. The only case where it should be left up for a period (about 15-20 minutes) is if the train has been cancelled - other than that, train not on screen = train arrived.

LC
Laois Commuter is offline   Reply With Quote
Unread 16-04-2008, 10:02   #9
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

Thats all well and good, then what do you do when the train from Cork arrives in 15 minutes early, it vanishes off the display leaving anyone who arrives 5 minutes before the due time very confused

The displays should show all arrivals arrived on the display until such time as the space is needed for other arrivals, so in a reasonable setup all arrivals in the last 30 minutes should be shown as should all trains due (as per the timetable) within the next hour

This all assumes the displays actually show a accurate representation of the actual and expected arrival times which as well known isn't the case

Last edited by Mark Gleeson : 16-04-2008 at 11:19.
Mark Gleeson is offline   Reply With Quote
Unread 16-04-2008, 19:37   #10
Colm Donoghue
Really Regular Poster
 
Colm Donoghue's Avatar
 
Join Date: Dec 2005
Posts: 873
Default compare Dublin Airport

Right now 20:23 16th April Dublin Airport's website shows arrivals (scheduled and actual) from 17:00

This might be excessive, but leaving arrivals for a time is hardly going to hurt.
Irish rail should be aiming to at least provide a better experience than either of the irish airlines or the irish airport operators. (can't see this happening though)
Colm Donoghue is offline   Reply With Quote
Unread 17-04-2008, 17:47   #11
kevin
Regular Poster
 
Join Date: Dec 2005
Location: Carlow...real soon now.
Posts: 79
Default

Thanks to whoever in IE fixed the departures screen.
kevin is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 10:08.


Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.