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Unread 31-01-2019, 16:17   #1
Mickey H
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Join Date: Oct 2007
Posts: 275
Default Failure of seat reservation system

Not a day goes past without at least one complaint on social media about reservations not switched on. This is almost always on ICR operated services and only rarely on mk4

Is it due to staff laziness, a technology failure or a combination?

A related question: Does taking a reserved seat that is not yours constitute the offence of theft?
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