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Unread 18-06-2009, 13:10   #1
david673
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Default Irish Rail web site

Gents,

Is it me or is the Irish rail Web site useless?

I was trying to find out various fares i.e Dublin to Limerick or Limerick to Tralee. It comes up with the times of the trains and even what platform they are on, but no where does it give you the fare. I then clicked on the special web fare page, once again put in my requirements, everything appeared apart from the fare!

Is it me? Am i going mad, or is this the worst rail web site in the developed world?

David
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Unread 18-06-2009, 13:16   #2
Colm Moore
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Yes, the information can be hit and miss.

These two pages seem to be the best:

http://www.railusers.ie/passenger_info/fare_calc.php for ordinary fares

http://www.irishrail.ie/news_centre/...ew&news_id=402 for discounted fares
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Unread 18-06-2009, 13:18   #3
Mark Gleeson
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Its fairly useless

If you want to know the fare, go online, make sure reservation is selected and search for the trains you want

Select the train you want using the tick box for first or standard and then click the button at the bottom to check the fare

There has been a curious pattern of when we add something to our site a few months later Irish Rail follow
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Unread 18-06-2009, 13:37   #4
PLUMB LOCO
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The Irish Rail website is completely useless. It could win an award for being the most user unfriendly website on the internet! The cheapest fares available, in my experience, are those purchased at the booking office or from the ticket checker if you are able to board a train without a ticket. Stay well clear of the Automatic Ticket Vending Machines.
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Unread 19-06-2009, 01:38   #5
david673
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So thanks to you guys I've finaly cracked it!

You have to search for a seat reservation to find the price of the journey! How clear is that?
All the other rail companies have got it wrong with their "check for fares" banners on their web pages!
But if the journey involves a rail car it can't give you a price because you can't reserve a seat!!!!

Oh well, I think I'll buy a 4 day rail rover from inter rail.

Quick question: What stock is being used on the Rosslaire route?

David
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Unread 19-06-2009, 01:47   #6
al2637
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Irish Rail, if you're reading:
http://www.ns.nl, or in English: http://www.ns.nl/cs/Satellite/travellers

e.g. type Amsterdam Centraal -> Rotterdam Centraal

Notice the box on the left which gives the 6 trains before/after you requested, the main box which gives details, and the data below which gives prices! All in a single search! Wow!

The links open up more details about stops and prices!
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Unread 19-06-2009, 01:52   #7
al2637
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Oh, and with regards where to purchase a ticket.. they make it very clear the cheapest tickets are from the TVM:
http://www.ns.nl/cs/Satellite/travel...=language%3Den

(it's +0.50c if you buy from the ticket office).. but then again the fare structure (for a hugley bigger and more complex rail network) is simpler than in Ireland.
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Unread 19-06-2009, 08:54   #8
Thomas Ralph
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Quote:
Originally Posted by david673 View Post
Quick question: What stock is being used on the Rosslaire route?
Rosslare-Waterford and Limerick is generally a two- or four-car 2700 commuter. Rosslare-Dublin is generally a six-car 2800 or four-car 29000.
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Unread 22-06-2009, 11:53   #9
MOH
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If you check the price of a return ticket on the website, then go back to the main page and clear the 'Returning on' box and try to check the price of a single fare, you can't - it keeps insisting that you pick a return journey. It's obviously go the previous data stored somewhere. You have to reload the page
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Unread 19-08-2009, 09:48   #10
SardineFrank
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Yes it's generally quite awful - not as bad as the bus eireann site however. I don't know why they even bother with the reservation system when they only sometimes implement it.

I booked a seat to athlone from heuston last Wednesday only to have them send half a train.

Bye bye reservation. Think i'm entitled to a refund actually. Tis like extracting teeth that though.
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Unread 19-08-2009, 09:56   #11
Mark Gleeson
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If you had to stand -> refund

http://www.railusers.ie/passenger_in...ty_heuston.pdf

State "reservation not honored due wrong/short train used on service"

http://www.railusers.ie/forum/showth...ewpost&t=10214
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Unread 27-08-2009, 13:15   #12
ThomasJ
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Irishrail.ie is currently offline, either the northern line notices are being updated or the new timetable is being uploaded?
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Unread 27-08-2009, 13:24   #13
Mark Gleeson
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That makes the 3rd crash today.

Its a database problem is appears, could be overloaded
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Unread 27-08-2009, 14:11   #14
Thomas Ralph
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Back up, or works for me at least.
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Unread 27-08-2009, 15:14   #15
MOH
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It was down yesterday morning too
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Unread 27-08-2009, 15:24   #16
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I was on the IE website yesterday I typed in Dublin to Gorey for 28/Sep and it gave me the same times for the current timetable.

Today when I did the same thing it didnt process, Maybe the new timetable is going ahead...
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Unread 02-09-2009, 10:25   #17
ThomasJ
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Default [2-9-2009] 11:35 - site unavailable

site is down at the moment.
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Unread 02-09-2009, 11:18   #18
Mark Gleeson
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Was back is gone again
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Unread 03-09-2009, 10:57   #19
ThomasJ
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Default [3-9-2009] 11:57 - unavailable

Site gone again!
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Unread 09-09-2009, 11:15   #20
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The journey planner search screen on the irish rail website has been updated. It now doesn't give you option to search by timetable or reservations and instead the results page tells you if resrvations are available
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