Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > Commuter Services > Longford-Maynooth-Dunboyne-Clonsilla-Dublin line
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Thread Tools Search this Thread Display Modes
Unread 31-12-2018, 20:59   #1
Really Regular Poster
Join Date: Jan 2006
Posts: 767
Default IE Broombridge and Luas

Today I visited the Broombridge interconnection between the LUAS and the Maynooth line. LUAS had displays showing departure times as well as timetables. The IE platforms were devoid of displays (the next train could have been 5 minutes or 65 minutes away for all the information that was given). Furthermore there appeared to be no station timetable.

I know the station used to be a war zone before there was any connection or LUAS presence. But in the new situation if the LUAS platforms can be properly kitted out with information why not the IE ones?

My answer is that as usual IE is hopelesly badly managed when it comes to customer service.
ACustomer is offline   Reply With Quote
Unread 01-01-2019, 03:31   #2
ThomasJ's Avatar
Join Date: Dec 2005
Location: Clonsilla
Posts: 2,812

Completely agree.

There's a number of things broombridge could do with at this stage.

Ticket machines
A few more card validators
A couple of porches
A timetable notice
Rtpi next train displays
ThomasJ is offline   Reply With Quote
Unread 01-01-2019, 16:58   #3
James Howard
Really Really Regluar Poster
James Howard's Avatar
Join Date: Aug 2009
Location: Sligo Line
Posts: 1,115

It also seems to be a wilful omission not to have Sligo services stopping there to enable Luas connections.
James Howard is offline   Reply With Quote
Unread 02-01-2019, 12:26   #4
Mark Gleeson
Technical Officer
Mark Gleeson's Avatar
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669

A new platform information system is under review currently by Irish Rail.

Broombridge needs a complete overhaul but it does expose the complete farce of the ticketing system that the Luas TVM cannot handle ticket for Irish Rail
Mark Gleeson is offline   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

All times are GMT. The time now is 05:40.

Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.