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Unread 07-09-2011, 20:33   #1
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Join Date: Jun 2011
Location: Warwickshire/Galway
Posts: 12
Default Ticket reservation chaos.

In the last month I've reserved three return tickets from Dublin to Galway. On not one occasion did they have my reservation allocated when i Boarded the train. The overhead display was always switched off and the position of my seat was only correct once, dispite selecting the seat online. On two occasions I had to remove passengers.

The heat in the coach is ridiculous and the nice purple ink that stains your hands from the ticket being inspected from the guard makes that €4 beer that little bit more sour. Apart from that it wasn't that bad........
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Unread 08-09-2011, 13:05   #2
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Join Date: Aug 2006
Location: Toronto, Canada
Posts: 1,371

Write to Barry Kenny at Irish Rail. He thinks that never happens.
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Unread 09-09-2011, 10:23   #3
Mark Gleeson
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Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669

You can forget about reservations Dublin Rosslare full stop, they don't work

If you end up standing you are entitled to a full refund, its only when we all start to complain like mad will something actually change http://www.railusers.ie/passenger_is...s.php#standing
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