Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > Commuter Services
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
Thread Tools Search this Thread Display Modes
Unread 28-08-2006, 18:56   #241
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default 28-7-2006

7:57 Maynooth Bray
Side destination panels not working

17:25 Howth Bray
Rear destination showing Howth
No PA, No Maps and No PIS

19:06 Bray Malahide
Rear destination showing Bray
Mark Gleeson is offline   Reply With Quote
Unread 31-08-2006, 22:03   #242
Mark Hennessy
Membership Officer
 
Mark Hennessy's Avatar
 
Join Date: Dec 2005
Location: Maynooth
Posts: 1,116
Default

17.55 Maynooth - Pearse ( goes on to Rosslare )

Every day there is no internal announcements or displays.
First announcement is at Connolly when it becomes the train to Rosslare.
Its an older 2800 train if that makes any difference but there does seem
to be an led type display in each carriage
Mark Hennessy is offline   Reply With Quote
Unread 01-09-2006, 16:38   #243
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

The evening train to Gorey actually had Gorey front and back tonight and working PIS, it was a 29000. Admittedly we did bug IE about having the 29000 set up for all routes last year
Mark Gleeson is offline   Reply With Quote
Unread 02-09-2006, 18:36   #244
Oisin88
Member
 
Oisin88's Avatar
 
Join Date: May 2006
Location: Dublin
Posts: 608
Default 1/9/06 22:12 Tara-Bray

Met some yanks from Oregon who think we have a great bus and rail service here. Trouble was they were relying on looking out the window in the dark to work out where Dun Laoghaire was. No voice telling them that "this is a... southbound service to... Bray, next station... seapoint" and the electronic display in the carriage was also not working.
Oisin88 is offline   Reply With Quote
Unread 05-09-2006, 08:35   #245
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default 4-9-2006

8:05 Greystones Howth
Inner end display on 8604 not working, other display had this train is for Bray on a constant loop
PA was correct strangely enough
Mark Gleeson is offline   Reply With Quote
Unread 05-09-2006, 08:51   #246
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default 5-9-2006

8:10 Bray Howth
Rear displayed Bray as destination (8405)

8:05 Greystones Howth
PIS and PA insisted on the presence of CCTV
Rear destination display (8606) was stuck between stations

19:16 Malahide Bray
No maps working in the front 4 coaches
Showing Malahide as the destination on the rear coach

Last edited by Mark Gleeson : 05-09-2006 at 19:02.
Mark Gleeson is offline   Reply With Quote
Unread 05-09-2006, 09:43   #247
michael klyne
New to the board
 
Join Date: Sep 2006
Posts: 5
Default Computer announcement

Date - Monday 4 September 2006
Time - approx 19:00
Train service - 17:23 Railcar Connolly to Gorey
Where - Just as train pulled into Arklow
What - Computer announced that next stop wil be Gorey.
Action - Ticket collector immediately corrected announcement.

Train late by 7 minutes.

Thank goodness for the excellent customer care given by Brendan and Pat, the ticket collectors.
michael klyne is offline   Reply With Quote
Unread 05-09-2006, 10:36   #248
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

Its only the third time I'm aware a 29000 has done the Gorey run, I'm willing to cut it a little slack. We did annoy Irish Rail to ensure the software was set up for all routes including Rosslare and it was delivered, at least it had destination correct which is better than the normal state of affairs. It got lost at Rathdrum last time so its doing better. It doing all this without GPS purely by distance travelled

When the PA is made is buried knee deep in a complex legal document which contradicts itself

The pa when the doors open should state this train is for x calling at, when it leaves the station it should state the next station and about 40 seconds from the next station it should state the next station again as well as the mind the gap/ticket check warning if applicable
Mark Gleeson is offline   Reply With Quote
Unread 08-09-2006, 08:56   #249
Mark Hennessy
Membership Officer
 
Mark Hennessy's Avatar
 
Join Date: Dec 2005
Location: Maynooth
Posts: 1,116
Default

7-9-06

18:20 Maynooth Connolly

No internal displays or automated annoucements or any announcements.
Mark Hennessy is offline   Reply With Quote
Unread 08-09-2006, 09:00   #250
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default 7-9-2006

17:25 Howth Bray
No PIS, No Maps, No PA
Showing Howth as destination on rear

17:50 Pearse Dundalk
External PIS displays not working
Mark Gleeson is offline   Reply With Quote
Unread 08-09-2006, 09:02   #251
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default 8-9-2006

8:05 Greystones Howth
No displays working in the front coach (8604)
Still running the year 2000 software with the chime and Sidney instead os Sydney
No destination displayed in rear coach
Mark Gleeson is offline   Reply With Quote
Unread 11-09-2006, 08:05   #252
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default 11-9-2006

8:05 Greystones Howth
No maps in lead coach, and the cab end PIS display was not working 8203
PA gave CCTV announcement but no CCTV in the front 2 coaches
Mark Gleeson is offline   Reply With Quote
Unread 13-09-2006, 08:06   #253
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default 12-9-2006

17:25 Bray Malahide
Showing Bray as destination on front and nothing on rear

17:50 Pearse Dundalk
No destination or side displays on rear four coaches

17:25 Howth Bray
No PIS, No Maps, No side displays

19:05 Howth Bray
Showing Howth as destination on rear coach

22:30 Pearse Maynooth
Side displays crashed after 2 seconds and stayed off
Mark Gleeson is offline   Reply With Quote
Unread 13-09-2006, 08:30   #254
Colm Donoghue
Really Regular Poster
 
Colm Donoghue's Avatar
 
Join Date: Dec 2005
Posts: 873
Default

06:35 Dundalk Bray 13 Sept
PIS stated next station is Howth Junction, not Howth Junction and Donamede

( Marko has pointed out the sidney vs sydney parade so a whole word surely counts... )
Colm Donoghue is offline   Reply With Quote
Unread 15-09-2006, 23:50   #255
Maynooth_Line
Regular Poster
 
Join Date: May 2006
Posts: 54
Default

07:22 Maynooth - Dublin Connolly

The PIS has a habit of saying "This train is for Dublin Connolly calling at ....... Drumcondra, Dublin Connolly, Tara Street and Dublin Pearse."

The train only goes to Connolly. 29302 is one of the carriages usually on the service.
Maynooth_Line is offline   Reply With Quote
Unread 18-09-2006, 16:07   #256
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default 18-9-2006

Another top classs screw up this morning

8:05 Greystones Howth
PIS played its werid scroll everything the wrong way around game between Sydney Parade and Sandymount eg:

htwoh rof si niart sihT

I can't explain this kind of error it makes no sense from a computer point of view text strings don't work backwards

17:25 Howth Bray
Showing Howth as destination on rear

17:25 Bray Howth
No destination shown on rear

Last edited by Mark Gleeson : 19-09-2006 at 08:11.
Mark Gleeson is offline   Reply With Quote
Unread 19-09-2006, 08:12   #257
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default 19-9-2006

Here we go again

8:05 Greystones Howth
PIS played its werid scroll everything the wrong way around game between Sydney Parade and Sandymount

The PA didn't work between Blackrock and Pearse either

17:25 Howth Bray
Showing Howth as destination on rear coach

18:55 Malahide Bray
Rear 4 coaches had no PIS or maps working

19:09 Bray Malahide (8205+8607/8)
No destination on rear
Gave CCTV PA with no CCTV fitted

19:16 Malahide Bray
Showing Malahide as destination on rear coach

21:48 Bray Malahide
Showing Bray as destination on rear coach

Last edited by Mark Gleeson : 19-09-2006 at 22:39.
Mark Gleeson is offline   Reply With Quote
Unread 21-09-2006, 08:37   #258
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default 20-9-2006

12:59 Bray Howth
PA volume so low as to be inaudible

17:15 Bray Malahide
17:25 Bray Howth
17:40 Bray Malahide
Showing Bray as destination on rear coach

17:25 Howth Bray
Showing Howth as destination on rear coach
Showing Bré/Greystones as destination on front coach
Mark Gleeson is offline   Reply With Quote
Unread 21-09-2006, 18:36   #259
Philly
Regular Poster
 
Join Date: Sep 2006
Posts: 43
Default

17:18 Heuston to Newbridge (Commuter Traincar)

Automated display and announcement system off in carriages. No announcements from driver.
Philly is offline   Reply With Quote
Unread 25-09-2006, 08:06   #260
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default 25-9-2006

8:05 Greystones Howth
PIS scrolled Next Station Connolly Destination Howth the entire time plus a werid b->a like symbol
No PA
Mark Gleeson is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 20:31.


Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.