Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > Irish Rail Customer Service Issues > Intercity and Regional > Dublin Galway
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
Thread Tools Search this Thread Display Modes
Unread 30-07-2011, 07:34   #1
markpb
Member
 
Join Date: Dec 2005
Posts: 541
Default [30-07-2011] Dublin - Galway/Westport

Nothing major wrong, just the usual IR confusion:
- Seat reservation displays not working
- Platform displays say the rear 3 are going to Galway but the driver says change in Athlone for Galway
- People are sitting in the wrong seats because their reserved seats are in the front 3 but they're going to Galway and assumed the platform displays were correct

In train announcements are odd
- It only ever says its going to Galway, mention of Westport even though that's where the train is actually going
- Approaching Kildare, it said it was the 8.30 from Heuston instead of the 7.30
- Approaching the second stop, it played the welcome on board message.
- Approaching Tullamore, it played the "leaving in 2 minutes" announcement

To his credit, whoever is doing the manual announcements is clear, helpful and brief.

Last edited by markpb : 30-07-2011 at 07:41.
markpb is offline   Reply With Quote
Unread 30-07-2011, 18:12   #2
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

Clearly the driver entered the 8:30 departure code which would explain everything as Tullamore would be about 60 minutes out

I've seen Galway/Westport on the external display so it is possible

That said old fashioned seat cards seem to work perfectly in the UK can't see why they can't be used in circumstances where reservations are likely to be a problem

The 07:30 goes direct Westport July/August with a change at Athlone for Galway Mon-Fri and this is shown in the online timetable

Last edited by Mark Gleeson : 30-07-2011 at 18:19.
Mark Gleeson is offline   Reply With Quote
Unread 31-07-2011, 17:28   #3
markpb
Member
 
Join Date: Dec 2005
Posts: 541
Default

Quote:
Originally Posted by Mark Gleeson View Post
Clearly the driver entered the 8:30 departure code which would explain everything as Tullamore would be about 60 minutes out
I guess that explains it. The recordings on 1.15pm from Westport today said it was the 7.15 service so they must have gotten it wrong again. The announcements were correct though (the ones I listened to anyway).

Quote:
The 07:30 goes direct Westport July/August with a change at Athlone for Galway Mon-Fri and this is shown in the online timetable
If that's the case, someone should tell Irish Rail because the platform displays definitely told people that the train was splitting.
markpb is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 04:54.


Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.