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Unread 20-04-2012, 14:04   #21
Mark Gleeson
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Join Date: Dec 2005
Location: Coach C, Seat 33
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Originally Posted by Thomas Ralph View Post
I'm with Colm on this one. In all seriousness actually. Bit of blue-sky thinking is needed.
Its fine until

a) Customer doesn't show up
b) Customer tries to collect elsewhere and finds they can't
c) Customer gets different train

The best long term solution is more ticket machines as they can do many things and in time could provide services such as journey planning and booking

The only technical solution would be for the customer to present a leap card to the conductor and that would sync in real time to pull down the ticket, the leap card would then open the barriers in Heuston or elsewhere, work on 747/90 bus as required and so on. Could even use the NFC tech in some phones, avoids going the paper route which is not terribly compatible with the barrier approach being adopted
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