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21-04-2010, 17:01 | #1 |
Regular Poster
Join Date: May 2008
Posts: 113
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Can you get refunds from IE for unused return portions of tickets?
I bought a 1 month return from Gorey to Dublin on Monday as I was going to the UK on the ferry and returning yesterday. Last night the Ferry to Dun Laoirghre was late arriving and I missed the Rosslare train by 7 minutes. As there are no trains south of Greystones after 1856 I was left with no choice but go into town and get the bus to Gorey at a cost of €15.50 single.
Can I get a refund under the circumstances? |
21-04-2010, 17:16 | #2 | |
Local Liaison Officer
Join Date: Dec 2006
Posts: 5,442
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You can get refunds. There are specific refund forms (different one if train is delayed). www.irishrail.ie/upload/refunds.pdf
http://www.irishrail.ie/home/terms_and_conditions.asp Quote:
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21-04-2010, 17:25 | #3 |
Regular Poster
Join Date: May 2008
Posts: 113
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I don't see how any of those situations apply as it was an open monthly return valid on any train until 18th May bought from the ticket office in Gorey at a cost of €23.00.
The reason I ask is I won't be in any need to the Dublin-Rosslare train for the foreseeable future. |
21-04-2010, 17:39 | #4 |
Local Liaison Officer
Join Date: Dec 2006
Posts: 5,442
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If I am reading it correctly. Assuming you apply promptly, you should be able to get 80% of the difference between the single and return fares.
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21-04-2010, 18:27 | #5 |
IT Officer
Join Date: Sep 2007
Location: Greenwich, London
Posts: 1,860
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Get a refund form from any staffed station, fill it in, and send it with the ticket to the address on the form. You won't get much though; the refund is calculated on the difference between the single and return fares which is around €6 and there'll be an administration fee.
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21-04-2010, 19:07 | #6 |
Technical Officer
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
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Normally no refund is available, the Rosslare service was on time so IE have complied with their part of the deal.
The form you need http://www.railusers.ie/passenger_in...ket_refund.pdf They are viewed on a case by case basis but the amount you get won't be significant
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21-04-2010, 19:30 | #7 |
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Join Date: May 2008
Posts: 113
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I won't bother so. I shall put this one down to the volcano.
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