Rail Users Ireland Forum

Go Back   Rail Users Ireland Forum > General Information & Discussion > Up To Date Travel Information
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Closed Thread
Thread Tools Search this Thread Display Modes
Unread 21-09-2006, 21:49   #1
Oisin88
Member
 
Oisin88's Avatar
 
Join Date: May 2006
Location: Dublin
Posts: 608
Default [21-9-2006] Galway/Mayo/Cork - Heuston late trains

Tree down at 20:30 somewhere between Portarlington and Monasterevin. 18:30 Galway-ublin delayed 65 minutes. Westport and Thurles services behind presumably also late.

Customer Services in Heuston allegedly announced a partial refund. I didn't hear it, although I was not first out of my carriage.
Oisin88 is offline  
Unread 21-09-2006, 21:58   #2
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

We got a tree down south of Kildare

Quote:
Weather alert - Southside DART, and Heuston Intercity services disrupted by Corporate Communications


Thursday 21st September: This evening's high winds are affecting southside DART and Heuston Intercity services this evening.

High winds have caused overhead lines to be damaged, and the DART service is suspended between Dun Laoghaire and Bray. Dublin Bus are honouring rail tickets to areas affected, and substitute buses are operating as well. Services will not resume this evening

South of Kildare, a tree has fallen on the line. One line has been cleared, but there are significant delays to late evening Intercity services to and from Heuston in each direction of up to an hour.
Mark Gleeson is offline  
Unread 22-09-2006, 08:38   #3
sandraoh
Regular Poster
 
sandraoh's Avatar
 
Join Date: Dec 2005
Location: Portlaoise
Posts: 145
Default

The 21:00 didn't get into Portlaoise until 23:50 due to a tree on the line.
sandraoh is offline  
Unread 22-09-2006, 09:25   #4
ACustomer
Really Regular Poster
 
Join Date: Jan 2006
Posts: 767
Default

The Irish Rail website was reasonably up to date and informative last night. A minor miracle!
ACustomer is offline  
Unread 22-09-2006, 09:32   #5
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

Miracle possibly but still

No specific details are given on any train
No details on where bus transfers are in place
No time of publication/update is given

The notice was removed from the site sometime before 23:45 last night, while there where still a number of trains in motion
Mark Gleeson is offline  
Unread 22-09-2006, 09:32   #6
Oisin88
Member
 
Oisin88's Avatar
 
Join Date: May 2006
Location: Dublin
Posts: 608
Default

Was there many people queing for refunds?

Nobody on the scheduled 21:20 arrival from Galway.
Oisin88 is offline  
Unread 22-09-2006, 09:59   #7
Mark Gleeson
Technical Officer
 
Mark Gleeson's Avatar
 
Join Date: Dec 2005
Location: Coach C, Seat 33
Posts: 12,669
Default

Extreme weather is a disqualifying event
Mark Gleeson is offline  
Unread 24-09-2006, 21:23   #8
Derek Wheeler
Registered user
 
Derek Wheeler's Avatar
 
Join Date: Dec 2005
Location: Kildare
Posts: 1,555
Default

Extreme weather is a serious problem for rail services. There's a well documented history of it.

However, updating the IE web site is only half the battle for informing customers. In a situation like this, on train announcements by staff are of the utmost importance.Most people on the train are not surfing or consulting on the net. Unlike the disruption caused by passing hurricanes 20 years ago, these days we have mobile phones. Info can be passed on in an easier fashion and should be conveyed to passengers.

Storms are complicated, but 21st century methods of communication are very simple and reletively unaffected by said storms. A little bit of info is all it takes.

This is 2006 and not 1986.
Derek Wheeler is offline  
Unread 25-09-2006, 17:40   #9
Oisin88
Member
 
Oisin88's Avatar
 
Join Date: May 2006
Location: Dublin
Posts: 608
Default

As discussed by someone else on another thread:

does it take an hour to move a tree?
Oisin88 is offline  
Closed Thread


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 19:08.


Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.