16:40 Connolly-Gorey 12/Nov/09
Just boarded this (late) train home and it's a mess! Papers, empty packets, drinks etc on most of the tables and the floor. People are clearing the place themselves to make room. What's worse is that lately this train is normally very warm anyway but today it's so stuffy and smelly it's making me feel ill, what I wouldn't give for a window to open!
It's unfair that we pay a lot of money for such a poor standard of service in return, this train is regularly late and not once is there any kind of announcement apologising or explaining why, least we can expect is to be comfortable as we're delayed?