View Single Post
Unread 27-11-2013, 13:35   #7
Really Regular Poster
Join Date: Aug 2013
Posts: 599

Originally Posted by Thomas Ralph View Post
Customers choosing to book separate tickets are not covered in the event of a delay at where their ticket splits.

1) The connection is advertised on the journey planner, but Irish Rail don't offer the facility to purchase a combined ticket, requiring customers to buy tickets separately; and

2) The connection is missed because of the first train running late

Then surely to God the company should be allowing anyone with a pre-purchased ticket for the Intercity trip that has been so discommoded to travel on the next train without having to pay an additional 10.

If not, that frankly is nuts.
berneyarms is offline   Reply With Quote