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Unread 27-11-2013, 13:35   #7
berneyarms
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Join Date: Aug 2013
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Quote:
Originally Posted by Thomas Ralph View Post
Customers choosing to book separate tickets are not covered in the event of a delay at where their ticket splits.
If

1) The connection is advertised on the journey planner, but Irish Rail don't offer the facility to purchase a combined ticket, requiring customers to buy tickets separately; and

2) The connection is missed because of the first train running late

Then surely to God the company should be allowing anyone with a pre-purchased ticket for the Intercity trip that has been so discommoded to travel on the next train without having to pay an additional 10.

If not, that frankly is nuts.
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