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Unread 25-05-2014, 13:58   #1
haddockman
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Default Errors on the Irish Rail booking website

Was just booking a ticket for July and noticed the following errors:

Quote:
For added security your card insurer needs to verify your Visa Debit details through the 'Mastercard Securecode' authentication programme.
Oh really? I don't think so.


And when you complete the booking the following howler appears.
Quote:
Tickets can be collected from ticket machines or at the booking once. If neither are available, please board the train with this email and collect your ticket at the destination station. If you have any queries with this booking please call 1850 366 222 or email info@irishrail.ie.
Does anyone spell check these things?
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Unread 25-05-2014, 15:34   #2
Mark Gleeson
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Our contact in Irish Rail's booking system has been notified, hopefully will get it sorted out shortly
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Unread 27-05-2014, 08:00   #3
ACustomer
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Apologies for a slight element of thread drift, but to-day (May 27) the IE homepage has a service announcement about closure of Ennis-Limerick due to flooding "expected to continue until mid-May". (The line actually re-opened a week ago).

This gives an impression of a very sloppy approach to timely and accurate travel information. It might even deter someone for booking, so maybe it's not a case of thread drift after all.
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Unread 28-05-2014, 13:47   #4
Mark Gleeson
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I can confirm this is now in process to be corrected
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