Quote:
Originally Posted by ooleary
I sent in for a refund for a ticket that I hadn't used (missed the train, took the bus), it took about 3 months before the refund slip came through. I did get an apologetic letter with it, though, explaining that my refund form and ticket had been lost on someone's desk.
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Must be a big desk, they managed to lose my last refund form as well, that said I had a photocopy for that contingency
Note to confuse matters stuff for Heuston based services bar Waterford should go to customer relations southern and western Heuston (703 4499), the forms in Heuston have that address the ones in Thurles and elsewhere don't. Thurles is the only station where the forms are actually on display