If you arrive in on the extreme left track when facing Heuston you can only access platforms 10, 8, 7, 6, 5 and 4, a train leaving 8, 7 or 6 blocks anyone heading into those platforms
Likewise the right track can only access 1, 2 ,3, 4 and 5
Only Cork trains are deemed worthy of platform 5 and have spent ages waiting for a platform in a otherwise empty station
I'm sure the customer service person had no namebadge, seems to be a choice to prevent later identification. You are advised to always get the name of the member of staff and if they refuse ask for there supervisor its the only way to shake things up that said some of the management team have been known to be even worse than the front line staff so you have been warned, no one has any faith in the complaints process so best deal with it at source
Since you are a Waterford passenger you want the Northern and Eastern office in Connolly
Last edited by Mark Gleeson : 07-12-2007 at 15:18.
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