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Originally Posted by MrX
Mark,
When you mention that the computer displays were off. Do you mean that the suspension is controlled by the train's on-board software?
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Train computers online but the diagnostics not showing any warnings you expect a warning if something is broke (OK there was a comms error on the doors system)
The more I think about yesterday the fault was generic not specific and we have nothing to worry about
My problem is being lied to about the cause of the delay thats not good customer relations