Firstly you are under no obiligation to hand over your ticket for inspection unless the person identifies themselves, now in most cases the attire, uniform, IE high vis jacket solves that.
Complain, the revenue protection crowd have a serious attitude problem
Customer Services
Northern and Eastern
Iarnród Éireann
Connolly Station
Amiens Street
Dublin 1
Contact 01 703 2613
Manager in charge: Cal Carmichael
Manager of customer services: ??
There is a 'union problem' with the name badges
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