The ride is not right. Going back years several managers were at pains to apologise about it, though in the media it was denied until quite recently. We got lucky to get the story into the Sunday papers a while back
The ride specification is actually must be exceed the Mk3 suspension performance. CAF were rather green in engineering terms to sign up to that as no one has beaten the Mk3 yet.
Its a lot better now than it was during the first 6 months of service, that was really bad. It should never have been accepted for service without the original rebuild being completed. We can argue about the safety implications as well.
CAF are paying for it and it shouldn't have any impact on the service and the Mk3 is not coming back. There is always a set out of service for maintenance it depends really on how much work is needed. That said we remain convinced that the track in Ireland is substandard and that it is as much at as fault as the train.
Other passenger issues include poor electrical connections which result in the pa system, seat reservations and train computer not working. Again out to tender to replace. Presume CAF are paying. Problems with the internal partition doors still not fixed either.
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